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38 articles
The Organisational Information
The first step in defining your project parameters is identifying the environment of the project.
📚 Well-Articulated Project Objectives in Change ManagementExplains what well-articulated project objectives are in change management, how to define and document them, who to consult to clarify them, and common pitfalls such as vague wording, activity-focused goals…
Defining Organizational Benefits in Change ManagementClarify why the change matters in business terms, not just what the project delivers. Define measurable, strategic organisational benefits, link them to project objectives, assign owners, and avoid vague goals…
Assessing access to senior leadersFormal guide for change practitioners to assess and improve access to senior leaders—from limited contact to scheduled governance, to committed, ready sponsorship—highlighting diagnostics, escalation routes, leadership actions, and common pitfalls…
Strategic Imperatives Driving ChangeExplains what strategic reasons for change are, how they differ from project objectives and organisational benefits, where to locate or validate them (strategy, business case, sponsors), and common pitfalls that…
Change saturationChange saturation occurs when concurrent initiatives exceed an organization's capacity to absorb, adopt, and sustain change. It differs from being busy, and is measured through change-portfolio mapping, capacity indicators, and…
Lessons from the Past: How Employees Perceived ChangeFormal overview of how change practitioners assess employee perceptions of past organisational change via document review interviews, surveys and usage indicators; includes rapid-estimate techniques for tight timelines and notes major…
Behind Successful Change: The Resourcing and Funding StoryExplains how change practitioners assess organisational change-management resourcing and funding: governance, portfolio demand, budgets, roles and vendor support; includes worked examples, rapid estimation tactics for tight timelines, and common pitfalls.
From Go-Live to ROI: The Leadership Mindset ShiftExplains how change practitioners evaluate leadership focus on go-live versus benefits and ROI, detailing evidence, indicators and the governance and sponsorship behaviours that sustain adoption and prevent pitfalls over time…
Change Management Maturity: From Capability to ImpactA structured maturity assessment blends evidence (interviews, surveys, artifacts and outcomes) with reference models such as Prosci, Changefirst and ACMP to estimate organisational change capability, identify gaps, and avoid common…
Linking Project Management Maturity to Change Management SuccessChange practitioners can estimate project management maturity by examining governance, methods, skills and delivery evidence using models such as OPM3 and P3M3. Strong controls reduce risk and support adoption by…
Articulating the Project Information
Collecting the particulars of the project itself helps the system calibrate and articulate the change to the impacted individuals.
"What's in a name?" Project Names in Change ManagementThis article defines the concept of Project Name in change management, explaining why a clear, consistent name is critical for stakeholder alignment, communication effectiveness, and change readiness planning.
Articulating The Specific Project ObjectivesThis article examines how to identify, document, and use specific project objectives in change management, distinguishing them from goals and benefits, and providing guidance on common pitfalls.
Project Alignment with Organisational ValuesThis article explores how to assess and document the alignment between a project and an organisation's values, explaining why values-alignment is critical to stakeholder buy-in and sustainable change outcomes.
Project Alignment with Organisational StrategyThis article examines how to assess and document a project's alignment with organisational strategy in change management, explaining its importance for prioritisation, sponsorship, and stakeholder engagement.
Sufficiency of Budget Allocated to Building Adoption and UsageThis article explains how to assess the sufficiency of budget allocated to building adoption and usage in change management, including what adequate funding covers and how to identify underfunding risks.
Alignment of Budget Timing to People and Adoption Milestones in Change ManagementThis article covers how to assess whether change management budget timing aligns with key people and adoption milestones, explaining why misaligned funding can derail adoption efforts regardless of total budget…
Determining the Scope of ChangeThis article explains how to define and document the scope of a change in change management, distinguishing it from project scope, and covering assessment techniques and common documentation errors.
Rating the Degree to Which a Change Impacts the BusinessThis article explains how to rate the degree to which a change impacts the business in change management assessments, covering rating scales, impact dimensions, and how to avoid common rating…
How the Link Between a Project and Strategy Affects Change ManagementThis article examines how the perceived strategic importance of a project influences change management planning, sponsorship quality, and stakeholder engagement—and how to assess and document this perception accurately.
Building Change Capability Through Project ScopeThis article explores whether a project's scope creates opportunities to develop organisational change capability, explaining why building internal capability is a long-term benefit and how to identify and document such…
Managing Change in Confidential ProjectsThis article explains how to assess and document the level of confidentiality required for a change management initiative, including its implications for communications planning and stakeholder engagement.
The Impact of External Stakeholders in Change ManagementThis article examines the degree to which stakeholders impacted by a project are external to the organisation, covering why external stakeholder complexity matters and how to assess and manage it…
How Perceptions Affect Change PlansThis article explains how to assess and document the perceived need for change among impacted individuals, distinguishing it from actual need, and covering its role in ADKAR-based change planning.
Why the Presence of a Project Manager is a Critical CM Readiness IndicatorThis article examines why the assignment of a project manager is a critical change management readiness indicator, explaining the PM's role in enabling effective change planning and common risks when…
How a Work Breakdown Structure Affects Change PlanningThis article explains the role of a finalised work breakdown structure as a change management readiness indicator, covering how WBS completeness affects change planning, communications scheduling, and adoption milestones.
Scheduled Regular Meetings with Project Team and Key StakeholdersThis article explores the importance of scheduled regular project meetings as a change management readiness indicator, covering meeting governance, change manager participation, and common pitfalls in meeting structure.
Project Managers and the People Side of ChangeThis article examines why a project manager's recognition of the importance of change management is a critical readiness indicator, how to assess it, and how to address situations where this…
Integration of the Change Management Plan into the Project Management PlanThis article explains why incorporating the change management plan into the project management plan is a best-practice readiness indicator and how to assess and achieve effective integration of the two…
Organisational Readiness to Own and Sustain the ChangeThis article examines how to assess whether an organisation is ready to take ownership of and sustain a change after project close, explaining the distinction between project adoption and sustainable…
Identification of Resources Needed to Implement the Change Strategy and PlansThis article examines how to assess whether the resources needed to implement the change strategy and plans have been identified, explaining why resource identification is a critical readiness milestone in…
Why Should We Change? Developing the Case for ChangeThis article explores the 'Why should we change?' question in change management, explaining how to develop and communicate a compelling, evidence-based case for change that resonates with diverse stakeholder groups.
What Will Happen If We Don't Change? Articulating UrgencyThis article addresses the 'What will happen if we don't change?' question in change management, explaining how articulating credible consequences of inaction builds urgency, reduces complacency, and supports the case…
People Dependent ROI in Change ManagementThis article explains the concept of People Dependent ROI in Change Management—the portion of a project's financial return that is contingent on people adopting new ways of working—and how to…
Defining Impacted Groups
This collection focuses on creating and refining impacted groups.
Constructing WIIFM Statements in Change ManagementWIIFM explains why change matters to each employee by linking role-specific impacts to clear benefits, trade-offs, and realistic consequences. Done well, it reduces uncertainty, builds trust, and helps supervisors drive…
Articulating the Definition of Adoption in Change ManagementExplains how practitioners create a Definition of Adoption: translate impacts into observable role-based behaviours and targets (speed, utilization, proficiency), validate with stakeholders, and use it to shape comms, training and…
Measuring ABSUP: Awareness, Buy-In, Skills, Usage and ProficiencyMeasures sequential change-adoption states (ABSUP): Awareness, Buy-In, Skills, Usage and Proficiency. Summarises manifestations, metrics (surveys, observation, analytics) and pitfalls when stages are skipped or confused, causing retraining and resistance.
Conducting Change Impact Assessments on Impacted GroupsGuide to conducting a change impact assessment across workflows, technology, roles, behaviours, culture, structure, performance, pay, location, retrenchment and future-state clarity, with methods for evidence gathering, rating impacts and avoiding…
Adoption Assessments in Change ManagementSummary: Explains how practitioners design adoption assessments aligned to objectives, translating change metrics into usage and proficiency measures with data sources, baselines, thresholds, and review cadence so leaders act early…