Defining Impacted Groups
This collection focuses on creating and refining impacted groups.
5 articles
Constructing WIIFM Statements in Change ManagementWIIFM explains why change matters to each employee by linking role-specific impacts to clear benefits, trade-offs, and realistic consequences. Done well, it reduces uncertainty, builds trust, and helps supervisors drive…
Articulating the Definition of Adoption in Change ManagementExplains how practitioners create a Definition of Adoption: translate impacts into observable role-based behaviours and targets (speed, utilization, proficiency), validate with stakeholders, and use it to shape comms, training and…
Measuring ABSUP: Awareness, Buy-In, Skills, Usage and ProficiencyMeasures sequential change-adoption states (ABSUP): Awareness, Buy-In, Skills, Usage and Proficiency. Summarises manifestations, metrics (surveys, observation, analytics) and pitfalls when stages are skipped or confused, causing retraining and resistance.
Conducting Change Impact Assessments on Impacted GroupsGuide to conducting a change impact assessment across workflows, technology, roles, behaviours, culture, structure, performance, pay, location, retrenchment and future-state clarity, with methods for evidence gathering, rating impacts and avoiding…
Adoption Assessments in Change ManagementSummary: Explains how practitioners design adoption assessments aligned to objectives, translating change metrics into usage and proficiency measures with data sources, baselines, thresholds, and review cadence so leaders act early…